Villiera's Values, Vision & Mission Statement

A pioneer quality wine business admired globally for out attitude to serving customers through dedicated people...

A pioneer quality wine business admired globally for out attitude to serving customers through dedicated people...

Lifelong Customer relationships through best products and services

  • New customer areas
  • CSI (Customer Service Index)
  • Customer retention / repeat business
  • New customer base / growth
  • Volume and value per product
  • Volume and value per area
  • Export vs Local

Highly Competent and Dedicated People

  • Preferred employer
  • Performance excellence (Performance management goals vs actual)
  • Career Management
  • Training and Development
  • Recognition and reward

Commitment to Delivering Sustained Stakeholder Value

  • Shareholder value
  • Turnover
  • Operating Expenses
  • Gross profit (EVA)
  • Product costing

VALUES - What we believe in and uphold in all our daily actions

  • Fair, honest and ethical in all our dealings
  • Stong, humble "family" business
  • Environmentally friendly
  • Sense of community
  • Building sound and strong relationshops
  • Innovation and continuous improvement
  • Quality as a way of life
  • Unity in teamwork

Villiera Wines
021 865 2002